GLOBAL SHIPPING GUIDANCE (About Overseas Shipping)
Our overseas shipping service has been renewed! Customers who wish for overseas shipping, please use the "Overseas Ordering Cart" provided by Buyee
- About International Shipping
-
【Renewal Notice】
Our international shipping service has been renewed to Buyee, one of the largest proxy shopping services in Japan. Shopping from overseas is now easier than ever!
・Shipping to around 115 countries
・Various payment methods (credit card, PayPal, Alipay, etc.)
・Multilingual website and customer support
・Just 3 easy steps from order to delivery
※This service cannot be used from within Japan.
When accessing this website from a country/region other than Japan, the "Overseas Ordering Cart" provided by Buyee will automatically display at the bottom of the page.
Please add the products you wish to purchase to the Buyee cart.
To start the shopping process, please click the "Add to Cart" button in the Buyee pop-up window.
※Some countries and regions are not applicable. For a list of supported countries/regions, please refer to Buyee's guide below.
> Countries Available for Delivery
For more details about the service and how to use it, please check Buyee's guide.
> Buyee Usage Guide
【Information for Customers in Taiwan】
Is your EZ WAY registration ready?
For deliveries to Taiwan, registration with the real-name authentication app 'EZ WAY' is mandatory. To ensure smooth delivery of your ordered items, please confirm your registration in advance.
For more details, please refer to the 'EZ WAY' page.
> Register for a new membership
- Regarding Handling Fees
- In addition to the "total product amount," Buyee's service fees (such as a purchase fee and the fee of your selected guarantee plan) will be charged when you place an order.
After your product arrives at Buyee's warehouse, international shipping fees, domestic shipping fees in Japan, and any other related charges will be calculated and charged during the international shipping procedure.
For details about fees and payment timing, please see here.
> Fees and Payments
※Total product amount = product price (including tax).
- Regarding Payment
- In addition to purchasing and overseas delivery, Buyee will make payments on your behalf after you complete your payment.
Buyee will purchase items from our store on your behalf and safely ship them worldwide.
Various payment methods such as credit card, PayPal, and Alipay are available. The settlement currency depends on the issuing country of your credit card or the registration country of your PayPal account.
- About Changes and Cancellations
- Buyee's proxy purchasing service allows Buyee to purchase items on behalf of customers from stores. Therefore, once an order is placed, it cannot be canceled or modified.
- Contact Us
- Regarding inquiries, this website primarily handles inquiries in Japanese.
We apologize for any inconvenience, but we are unable to process inquiries in other languages.
If you have any questions or need support regarding purchases through Buyee, please contact the Buyee customer service team via the following link.
【Buyee Inquiry / FAQ】
English
https://faq.buyee.jp/?lang=en
Traditional Chinese
https://faq.buyee.jp/?lang=zh-TW
Korean
https://faq.buyee.jp/?lang=ko